After-sales support

We offer various options of technical service and repairs. The cooperation with the client begins with the supply of equipment and its launch. We also provide free customer support within the entire warranty period. Upon the expiration of warranty period our clients can choose of the following combination of services:

• Preventive and predictive maintenance
• Periodical technical inspection of the equipment
• Major repairs of units in the Turkuaz Machinery facility
• The program of scheduled substitution of units
• Planned analysis of oil samples
• Full technical service contracts
• Assistance in planning the maintenance and providing recommendations on ordering the parts.

Therefore, you can select the type of service that best fits your interests.

A well-developed inventory base as well as a modern service center and facilities in Almaty, Astana, Karaganda, Atyrau and Tashkent help us perform any repairs of construction equipment, including full repairs.

The list of services, provided in such centers, includes:
• Maintenance-1, Maintenance-2;
• Full repairs of specialized equipment, aggregates and suspension system;
• The repairs of gearbox and speed-reducing gear;
• Tire fitting and balancing;
• Oil change in the engine and transmission of motor truck in compliance with the recommendations of manufacturing factory;
• Outdoor Maintenance.

Each service center has a repairs and diagnostics facility with special equipment and instruments for the provision of full service to the equipment owners.